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This blog is no longer updated.
Since I own the domain name for a couple more years, and the hosting was paid-in-advance, it's still here. But I've moved on to Hawaii, and no longer have the need to publish all the sorts of neat stuff that made up the contents of this website.
If you've linked to me, you are invited to unlink, as your readers will no longer be presented with new content. Thanks, Steve
Outlook Tip of the Day: Clearing the Autocomplete cache
Tuesday, July 19, 2005 : Stephen D. Carroll, rokus.net
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In Outlook 2003 (previous versions also?), when you create a new message and start typing in the "To:" or "Cc:" boxes, the autocomplete function makes a best guess of the address you're trying to send to, and allows you tap 'enter' and move on to the next addressee.
For email you send out of your domain, it usually works really well. Autocomplete remembers quite a few addresses, even after months of forgetting to email Mom.
But for addresses within your domain, your mail isn't sent to (username)@(yourdomain), it's routed internally by Exchange. Unfortunately, the shortcut that Autocomplete remembers is to your buddy's mailbox (through Exchange routing), rather than to the email address on his business card.
And should that mailbox get deleted and recreated, the shortcut is no longer valid. It's quite frustrating to send an email to 10 folks and have a few of them bounce back as undeliverable - so what can you do?
1 - If it's only one or two guys, you can type their last names in, and when Outlook attempts to autocomplete, hit delete. That'll get it out of the autocomplete cache.
2 - If it's 5,128 accounts, you usually can't distinguish between autocomplete entries that will work vs. those that won't. Your best bet is to blow away your autocomplete cache alltogether, as there's just no way to edit it.
After you close Outlook, rename the "NK2" file at c:\documents and settings\your user name\Application Data\Microsoft\yourprofile.nk2 to something.txt.
That will remove all autocomplete entries. Fire up Outlook again, create a new mail, and start typing - no autocomplete. Great.
To recreate most of your autocomplete list:
Open up that "something.txt" file (from above) in Notepad, and find all of the " @ " symbols - these are all the addresses external to your domain that have autocomplete entries (like Mom). In the "To:" block, start typing them all, separating with a semicolon. Just keep going through the text until you've got most of them (you may not really want to re-cache those that were one-time only). Type <CTRL><K> - this resolves all of the addresses, and dumps them into your autocomplete cache. Then, hit <ESC> and don't bother to save the mail (certainly, don't send it out). All of these SMTP addresses will be in your autocomplete cache.
Make another new mail, and go through as much of your Global Address List (GAL) as you can stand, adding all of your frequently mailed-to friends and coworkers. Again, hit <CTRL><K> to ensure the names are resolved and subsequently dumped into cache. Hit <ESC> and you're back in business.
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